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1) What features or items on the website are free for me to use? You have so much on this website, what items do others request most?
Most of the features or items are free and do not require any special registration or password. The most popular free item that visitors request is the free Weekly Rental Owner E-Mail Newsletter. Many other free resources are available on our "Freebies" page. To obtain any of these items, you simply click on the links on that page of the ones you want. When you sign up for the newsletter subscription, we will send an Update Newsletter to you each week. You can easily unsubscribe at any time. If you own, manage or control rental property, you definitely need to sign up for the Weekly Rental Owner E-Mail Updates. We post free Rental Forms and free Special Report throughout the year, so be sure and check on our website often to get the latest items available.

2) Who is behind
MRLANDLORD.COM was started by Jeffrey Taylor a Virginia rental property owner and author of the bestselling books - The Landlord's Survival Guide and The Landlord's Kit. You can even take our 30 Day Challenge and get a free copy of The Landlord's Kit! Jeffrey and and his wife have owned numerous rental properties from single family homes to apartment buildings for 30, years making many mistakes along the way and learning a lot from the school of hard knocks. Mr. Taylor has worked as an agent and trainer and for a property management company. He is CEO of Mr. Landlord, Inc., a national property management consulting firm which coaches landlords with one to one thousand rentals (specializing in assisting the mom and pop rental owners). Mr. Taylor is committed to helping other rental owners not have to make the same costly mistakes he and others have made and now speaks by invitation to real estate associations throughout the U.S. and elsewhere. He has conducted approximately over 1,000 seminars. (His speaking schedule is on the website). The publishing division of Mr. Landlord Inc. is the leading national provider of information for rental owners, including the MR. LANDLORD newsletter, which has been the most read real estate newsletter in the country. was developed because of the growing number of requests and suggestions by MR. LANDLORD subscribers to have a site on the internet for rental owners to exchange management tips and strategies. has become the #1 website for rental owners where landlords can get answers to their management questions and be connected to every resource and service that is needed for success with rental property management (a one-stop shop for landlords and landladies).

3) Where do the tips of come from?
We are thankful of the contributions of our web site visitors. Most of the tips come directly from subscribers, visitors and authors and advisors to our website, including real estate attorneys, accountants, real estate instructors professionals and property managers. Many of our website visitors share from their 10, 20 or over 30 years of landlording experiences. Our most popular "TIP" pages include the Question and Answer Discussion Forum. Read this section of our web site daily and learn from the mistakes and experiences of your peers. Anyone can submit tips to our website or response to the questions of others on our Q & A forum. If you have a great or favorite management tip, we would love to hear about it. In fact, we encourage you to join us LIVE for one of our extremely popular brainstroming and exchange sessions which take place at our BIG get-togethers at either our National Convention or our Annual Landlord Getaway Cruise Conference. We also welcome any suggestion for what content you would like added to our web site. Send any tip or suggestion to

4) How do I contact customer service of if I have a question or a concern?
Please note: There is a distinction between our toll-free Order Line and our customer service number. Our toll free number Order Line is 1-800-950-2250, and operators will be glad to assist you with placing an order for one or more of the resources we offer or or make reservations for conferences. Our order line is available 24 hours a day seven days a week, however the operators on our order line do not handle customer inquiries..

Curstomer Service. If you have a question or concern about an order you placed or need clarification about one of the products or services we offer, please call directly to our main offices where our customer service managers can assist you. The best time to reach our customer service managers in our offices is between 9am and 4pm eastern time. Outside of those hours, you will reach our customer service voice mail system and you are welcome to leave a message and one of our managers will give you a call back. In addition, orders and requests can be placed by fax. Our fax number is 757-436-2608. Our email is Our mailing address is Customer service, Box 64442, Va. Beach, VA. 23467.

5) Does offer a money back guarantee?
Yes, if you order any one of the most popular resources from our web site, you have up to 90 days to return it for a complete refund. It should also be noted that while seeks to provide a forum for the exchange of tips and offers helpful information on the website and through books made available to rental owners, this website and the publisher does not endorse the tips presented or provide legal, accounting or tax services. Laws and statutes vary from state to state and sometimes differ from locales within the same state. Therefore, before implementing ideas that have legal, accounting or tax ramifications, professional assistance should be sought.

6) How can I advertise on your web site?
We offer rental owners ways to promote your real estate for sale and we offer landlord suppliers ways to advertise services or products to rental owners.
1) You can post real estate for sale FREE AD on our National Real Estate Bulletin Board.
2) To promote services or products, you can run an ad in our weekly Rental Owner Update. Over 50,000 rental owners and managers requested to receive our Rental Owner Updates.
3) You can have a Text Link or Banner Link on our webpages that have 60,000 unique website visitors each month.
For more information, click on Advertising on the bottom of our main pages.
7) What are the advantages of signing up for the different Clubs featured on your site?
Cyber Club members receive "frequent buyer" points with each order. These points can be used to get free books, audio sets, videos and other items in our catalog. Cyber Club membership is FREE. And if you join any of the other two clubs you are automatically given free Cyber Club membership.
Book Club members receive a 10% discount on every thing they order for a small one-time fee. Gold Club Members/Subscribers receive a 10% discount on every order, plus receives a Free Real Estate or Management Book every 90 days.

8) What is the C.P.L. designation I see behind the editor's name and referred to on the website and in the newsletter?
C.P.L. stands for Certified Professional Landlord or Landlady. This designation is given to rental owners in recognition of their commitment to seeking continual education and professional standards in the field of landlording. It is awarded to subscriberss of the MR. LANDLORD newsletter who have completed one year of continued MR. LANDLORD studies (newsletter subscription) , the leading real estate publication for rental property owners. The designation is also given to real estate investors who complete a week-long "intensive" training on one of our annual Landlord Cruise Conferences, sponsored by Mr. Landlord Inc, the leading national training company for the professional development of independent rental property owners.

9) You have a lot of "special" offers. What is the really best deal?
If you have never subscribed before, we recommend you get the New Subscription Package.  (Please note: If you have been a landlord for less than ones year, I would instead recommend starting with the New Landlord's Starter Kit. If you are already a subscriber, the best deal is to become a Gold Club Subscriber/Member, that will automatically keep your subscription going plus send you a free book every 90 days plus you receive additional annual bonuses.

10) If I order from you web site, do you offer "secure" ordering?
Yes, we have secure pages to submit your orders. You also have the option of calling our office, 1-757-436-2606 and giving us your credit card number, so it will be on file. Then when you order, just put the words "on file" anytime you are asked for your credit card number. When you order from, always check the weekly special and the monthly special to see which items have a discounted price. Also, know that any time you order 3 or more items, you receive an additional 10% discount off your total order.

11) This is my first time visiting your web site, where do I start?
First time visitors click here.

12) My time is limited, what pages/services on your web site will I most likely need/review the most and should bookmark?

Q & A Forum
Tenant Credit Reports
Landlord Tenant Law Pages.



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Comments From Landlords:

  • "Everyone has helped me so much on this site. THANK YOU EVERYONE....I love MRLANDLORD site. Dont know how I got by without it before..."
  • "Great stuff on this site, and getting better all the time. A good example is the new reporting service to The Big Three for bad debts. I am a fierce hunter of tenants who steal from me, and this will be one of the best tools in the box. Lots of good friends here and I enjoy the different points of view. I often quote information from posters on the Q & A forum."
    Brad, MO.
  • "I love this site. It has so much information for those of us who want to get into the landloring business the 'professional' way."
    Emeka, NY.